FAQ

Is there an app?
Yes, It'sFound is a web app.  To access the app directly from your device's screen: 1. Open It'sFound (www.itsfound.com.au) and go to your ...
Mon, 14 May, 2018 at 4:11 PM
What software is required to run it'sFOUND?
it'sFOUND is an online cloud solution for Lost and Found Property Departments. There is no lost and found program to download or install. All you need i...
Thu, 26 Apr, 2018 at 2:37 PM
Can I have a link to my it'sFOUND lost and found database on my organisation's website?
Yes. This makes it very easy for people to self-report their lost items via your website. The report is added straight to your database without you doing a ...
Thu, 26 Apr, 2018 at 2:40 PM
Can you help us set up our organisation's lost and found dashboard?
Yes, we offer a "Concierge" service which does this for the Team and Enterprise Plans.  For the Free Plan, we provide documentation to assist ...
Thu, 26 Apr, 2018 at 2:45 PM
What payments does it'sFOUND accept?
You can pay with credit card via the website. We can also send your organisation an invoice, if you prefer. 
Thu, 26 Apr, 2018 at 2:47 PM
Can anyone see our Lost and Found Register?
No. Only the people you give permission to, with a username and password, can view your organisation's private information.
Thu, 26 Apr, 2018 at 2:49 PM
Can I use it'sFOUND for only a few months for my one-off event?
Yes, you can sign up for 1 month or multiple years, depending on whatever suits your organisation best.
Thu, 26 Apr, 2018 at 2:59 PM
How much does it cost to report a lost item?
It is completely free to report a lost item to an organisation.
Thu, 26 Apr, 2018 at 3:01 PM
What can I do to increase the chances of my item being found?
When entering a lost item report, give a detailed description using as many key adjectives as you can. If you have a photograph of the item you can also uplo...
Thu, 26 Apr, 2018 at 3:04 PM